Methodologies 2

SixSigma

SixSigma is a problem solving methodology which aims to solve complex problems by using statistical tools to understand trends and patterns in data so that root causes can be identified and understood. The methodology works with a standardised logical sequence of analysis steps (DMAIC) to ensure the problem solving process has a high chance of success.

The SixSigma training provides an overview of the approach and the main tools the methodology applies. As some of the SixSigma tool set uses more complex statistical methods to analyse complex problems these cannot all be taught within a one day training session, but a good overview of the structure and some practical examples provide a good basis to work with.

Further in-depth training or project coaching can be provided but has to be scheduled over various days.

Theory of Constraints

The Theory of Constraints is an organisational improvement methodology that is focussed on profit improvement. The essential concept of TOC is that every organisation must have at least one constraint. A constraint is any factor that limits the organisation from getting more of whatever it strives for, which is usually profit. In a manufacturing environment for example, constraints occur as a result of the following three factors:

  • Low through-put in operation => high cycle-time in relation to adjacent processes
  • Low availability => Down-time can create constraints even on relatively fast processes
  • Low Quality Yield

This relationship also applies to many non-manufacturing organisations. The constraints are often hard to identify but they still exist, such as market demand, or a sales department’s ability to translate market demand into orders, payroll departments processing huge amounts of timesheets always only in one or two of the first days of the month and various other examples.

The Theory of Constraints defines a set of tools that change agents can use to manage constraints, thereby increasing profits. Most businesses can be viewed as a linked set of processes that transform inputs into saleable outputs. TOC conceptually models this system as a chain, and advocates the familiar adage that a "chain is only as strong as its weakest link. Since the focus only needs to be on the constraints. Implementing TOC can result in substantial improvement without tying up a great deal of resources, with results after three months of effort.


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